A Successful Major IT Project

A Successful Major IT Project   Robert Mitchell conducted a fine interview for Computer World. (5/21/12)The Grill: TASC CIO Barbie Bigelow Builds an IT Infrastructure from Scratch Here is my response: It’s great to read IT success stories. Don’t get … Read More..

Majority of Employees Dissatisfied

  Majority of Employees Dissatisfied Susan Adams wrote a fine post about research on employee satisfaction. The results aren’t pretty. New Survey: Majority of Employees Dissatisfied Here is my reply to her post: Susan – This is sobering. But, sadly, … Read More..

Good People, Bad Customer Service

Good People, Bad Customer Service I switched my phone line to digital. What a mistake that was. I was without phone service for a full business day. But that day waiting and the talking with phone company representatives gave me … Read More..