Press Release Nothing New: 70% of Changes Will Fail Again This Year Arlington, VA Thursday, May 24, 2012 We are no better at getting benefit from major organizational change today than we were when the first studies in change management … Read More..
A Successful Major IT Project Robert Mitchell conducted a fine interview for Computer World. (5/21/12)The Grill: TASC CIO Barbie Bigelow Builds an IT Infrastructure from Scratch Here is my response: It’s great to read IT success stories. Don’t get … Read More..
Majority of Employees Dissatisfied Susan Adams wrote a fine post about research on employee satisfaction. The results aren’t pretty. New Survey: Majority of Employees Dissatisfied Here is my reply to her post: Susan – This is sobering. But, sadly, … Read More..
This post is an unproofed work in progress. I welcome your input. How to Build Support for Change During the 11th Hour You may find yourself months into a project and realize that this major change is slowing to a … Read More..
Good People, Bad Customer Service I switched my phone line to digital. What a mistake that was. I was without phone service for a full business day. But that day waiting and the talking with phone company representatives gave me … Read More..