A former client, who spent over $120,000, was asked “What led you to go see a psychic instead of a licensed therapist?” She replied, “I needed answers,” (She had already spent $10K on another psychic.)
People want answers. They want certainty. They want to be reinforced. “Yes, you will find true happiness with that new performance management system.” (You see where I am going with this.)
Those of us who consult, coach, or teach, may feel a similar pull from clients to play the psychic from time to time.
I teach the use of gestalt psychology to fellow professionals. Gestalt (at least the way I learned it) doesn’t provide answers. It does the opposite. It helps clients heighten their awareness of the current situation, and that can be mighty uncomfortable. I have noticed how often my students want to reaasure their “clients”, “I’m sure everything will work out.” “You know, there’s a book you ought to read.” It was like it was too hard for the “helper” to keep from helping, so they broke the tension by offering platitudes and tips. even though my students know that change is paradoxical, and that hieghtening the tension of the current situation is what allows change to happen, still they want to actually say something helpful. (And, of course, I have felt that strong pull as well.)
The desire for people to want to know the answer, and the seduction of wanting to provide that so-called help can be too tempting.