Leading Change When People Don’t Know You

Friday, June 20th, 2008

When I make presentations on leading change, I’m often asked, “How can I influence people when they don’t know me.” The simple answer is, “You can’t.”

I think columnist, Thomas Friedman, said it best. “When you have leverage, talk. When you don’t have leverage, get some. Then talk.” (NYT 6/1/08)