Major Study on Change and Change Management

Friday, May 9th, 2008

This was a major study of CEOs conducted by IBM. CNN reports: There has been a dramatic increase in the number of global business leaders who see important change ahead and “highlights how the ability to absorb and manage change is widening the gap between winners and losers in the global economy.”

“Overall, 83 percent of surveyed CEOs expect substantial change in the future, an increase of 28 percent in just two years. However, CEOs report their ability to effectively manage change is increasing at a far slower pace.” (Italics are mine.) And then. . .

“Collectively, CEOs set their organization’s ability to manage change 22 percentage points lower than their expectations for the level of change they will have to manage — a ‘change gap’ that is widening.” The phrase “a change gap that is widening” got my attention.

“The enterprise of the future accepts change as a permanent state in an organization. Those CEOs who demonstrate the capacity to manage major change know they can beat the competition by reaching new classes of customers, and making bold moves to shift business design around principles of global integration,” said Ginni Rometty, senior vice president, IBM Global Business Services. “And it’s clear that out-performers are distancing their enterprises from the competition based on their organizational capacity to take advantage of change.”

You can read the full news feed at: CNNMoney