When Everyone Agrees — That’s When Leaders Should Pay Attention

One of the most dangerous moments during a big change? When everyone nods.

A leader once told me, “No one is pushing back, so I think we’re good.” Two months later, they were stuck. No progress at all.

I believe it’s important to invite disagreement. And it is our job to make sure that it is safe for people to tell us the truth. 

Here is a quick tip: I call it “coffee with Joe.” (Joe can be any gender.) These Joes are willing to tell you the truth as they see it. I like to have a cup of coffee with them, but not a full lunch. Fifteen minutes is plenty of time.

It usually works best when we ask for their candid opinion, and then we shut up. That’s right. We don’t offer rebuttals. We just listen and say thank you.

What works for you when you need to hear the truth? Please post your comments over on LinkedIn and join the conversation.