How to Stay Steady in Difficult Conversations

I’m trying something new this year.

For the next several weeks, I’ll be sharing short video reflections based on a single sentence or idea that has stayed with me—and quietly shaped how I do my work.

This first one goes back more than 40 years, to an early consulting experience that taught me a simple but powerful lesson about what to do when tension shows up and emotions run high.

The video is just a few minutes long. I hope it gives you something useful to carry into your own conversations.

If something resonates, I’d love to hear your thoughts. Please comment on LinkedIn, where others can join the conversation.

Rick MaurerAbout the Author, Rick Maurer

Rick Maurer helps leaders turn major changes into opportunities to engage people and strengthen commitment. His work has been featured in The Wall Street Journal, The Economist, and Fortune. He is the author of several books on change and leadership.

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