A Way to Calculate Enthusiasm for Change

Thursday, October 11th, 2012

A Way to Calculate Enthusiasm for Change

I was reading a detailed breakdown of yesterday’s playoff game between the Nationals and Cardinals. (Cardinals won 8-0. I am accepting notes of condolence.) Tucked into the play-by-play description was a little arrow pointing down beside the number 86%. I had never seen this before. It is a calculation of the biggest turning point in the game according to FanGraph’s Win Expectancy Percentage (really, baseball fanatics talk that way).

But, here’s the thing. I was at that game, and when the Cardinals hit a 3-run homer in the 2nd inning, it sucked the life out of the stadium. Imagine the first post season game in DC since 1933. The largest attendance ever in the stadium. People were loudly enthusiastic, yelling, clapping in rhythm, swinging rally towels – and then it stopped almost instantly.

What if leaders had their own FanGraph people who could tell them the moment their presentation/whatever turned sour? This might help us get savvier about those key turning points both up and down, and, if needed, try to change the direction of the arrow quickly. People know this stuff; they can feel it in their guts. But leaders and their consultants often miss it. It could be valauble feedback and its free. Just a thought.

By the way, if you have thoughts about this idea, please leave the comments on my Facebook page. That is a lively group. Rickmaureronchange

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